cancel
Showing results for 
Search instead for 
Did you mean: 

Change account name

Lu3311
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Change my acccount name 

Message 1 of 2
304 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 124636 Posts
  • 828 Topics
  • 7530 Solutions
Registered:

@Lu3311 

O2 states

 

We’ve made it easier for you to change your name on your account. Now you can upload your documents in My O2 so that we can verify the name changes.

 

Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so you can view and edit your details.

 

To change your name, select ‘Edit your name’, then enter your new name and upload one of the following documents directly into your My O2 account:

  • Marriage certificate
  • Certificate of civil partnership
  • Deed poll
  • Reissued birth certificate showing your old and new name (only in Scotland)

You can then submit the change, and we’ll check your documentation. If everything’s correct, your name will be updated. If you have any issues with requesting a name change, please get in touch.

https://www.o2.co.uk/help/account-and-billing/changing-personal-details 

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
297 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 124636 Posts
  • 828 Topics
  • 7530 Solutions
Registered:

@Lu3311 

O2 states

 

We’ve made it easier for you to change your name on your account. Now you can upload your documents in My O2 so that we can verify the name changes.

 

Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so you can view and edit your details.

 

To change your name, select ‘Edit your name’, then enter your new name and upload one of the following documents directly into your My O2 account:

  • Marriage certificate
  • Certificate of civil partnership
  • Deed poll
  • Reissued birth certificate showing your old and new name (only in Scotland)

You can then submit the change, and we’ll check your documentation. If everything’s correct, your name will be updated. If you have any issues with requesting a name change, please get in touch.

https://www.o2.co.uk/help/account-and-billing/changing-personal-details 

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
298 Views