on 23-08-2024 11:07
I have done several service requests to change the user name on a phone number, it says its completed but on Bill analyser, the change hasn't been made.
I changed them last year in the same way with no issue, now it doesn't work.
It is saying the status is closed and completed but it has not changed anything.
on 23-08-2024 11:11
Duplicate post https://community.o2.co.uk/t5/My-O2/My-service-requests-isn-t-working/m-p/1742130#M28283
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