Hello. I recently ported my number to O2 but I cannot receive text messages for verification codes. I do get calls on my number so I think it’s only a text message issue. I’m on iPhone 12. Please help.
You need to speak to o2 and ask them to raise an issue to the porting team, as they will need to liase with the donor network, and get them to update the SMS rules for your number, so that they all come through. As the rule will be missing on the SMSC.
Your best bet is to call o2 on 0344 809 0202 from another phone or 202 from an other phone..
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
You need to speak to o2 and ask them to raise an issue to the porting team, as they will need to liase with the donor network, and get them to update the SMS rules for your number, so that they all come through. As the rule will be missing on the SMSC.
Your best bet is to call o2 on 0344 809 0202 from another phone or 202 from an other phone..
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
