Cannot log on to Wi-Fi extra

[Shark]

 

Up until yesterday I could connect to Wi-Fi extra at Tube Stations .

today I tried to connect and got a screen asking for user name and password .

I went through the FAQs on O2 and even tried downloading the new o2/virgin wifi connect app ( which wouldn’t work either ) I went to an O2 hotspot ( costa ) checked my network and couldn’t see anything wrong .

is this just my phone ( iPhone 14pro with O2) or is it a net work wide issue ? Should I go to an O2 shop and ask someone to look at my phone ?

any help appreciated 

 

  

[MI5]

@Shark 

You could try resetting your network settings.

[Enlli]

Appears to be a number of posts on this subject.

Also big thread on Virgin Community. Virgin say they are working on it 

https://community.virginmedia.com/t5/Virgin-Mobile/Wifi-no-longer-visible-on-London-underground/td-p...

[Shark]

Thanks for info - will follow the updates . Glad it’s not just me, thought my phone was the problem . Thanks again 

[Shark]

Thanks for info - will follow the updates . Glad it’s not just me, thought my phone was the problem . Thanks again