I have an issue with 2 step verification on a US based account login. To log into my US account I need to provide a pin on the particular website which is sent to my mobile phone. Unfortunately since switch over from Virgin to O2, there are no incoming texts from this US company for me to login to my account.
I was able to speak with a person from the US company in question who informed me I need to speak with my service provider to allow incoming texts from them. How do I do this? The AI chat is useless, and I can't find a phone number to contact, only a mail address which I am wary of doing given the number of people who work from home these days and concerned any mail may be sat there unopened for days, weeks, months etc.
Please help
