on 07-12-2024 13:43
Hi, I need to top-up some PAYG mobiles for myself and other family members but after signing in, selecting amount to top-up, enter my address the site should allow me to enter card details but the page is just resetting with message:
It looks like something's gone wrong
We're looking into it and hope to get it fixed soon.
This also applies to the general web top-up page too:
https://myo2payg.o2.co.uk/webtopup/details?journey=guest&isIELessThan11=false#/
When is this likely to be resolved?
on 07-12-2024 13:52
We can't tell you as we are all customers here.
Some other ways here or ring 4445
on 07-12-2024 20:57
You don't need to sign in to top-up, @JasonUK1
Try this link:
https://myo2payg.o2.co.uk/webtopup/details?journey=guest&isIELessThan11=false#/