Help with connecting a new phone

[Weevil]

I finally collected my pixel 8 pro yesterday and have attempted to set it up. I had to wait several hours for the esim to be ready. I scanned it with the new phone and then nothing happened. I eventually gave up trying last night but have woken up today to find I have two phones without a network connection.

I have logged into myo2 on my computer and it suggests I need to activate the sim. I select the sim then click the link and it takes me to a screen saying it will send me a security code to my phone....which can't receive messages.

Can anyone help, is there a way to reach live chat?

[madasaf1sh]

@Weevil 

You can but you need to use the Myo2 App.. 

Other than that you need to contact o2 and get them to activate the sim card... Guide: How to find help & contact O2 

[Weevil]

Hi madasaf1sh

Thanks for the reply.

The trouble is the my o2 app also wants to send me a verification code just to log in, which i cant receive at the moment😓 

[gmarkj]

You can use social media in the link above @Weevil