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Can't make or receive calls

2112
Level 1: Joiner
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Why can't I make calls since switching from Virgin ? 

 

 

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pgn
Level 78: King of Kings
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@2112 - have you restarted your phone since the switch? 

VM to O2 q&a here, if it helps:

https://www.o2.co.uk/help/virgin-mobile-to-o2

For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).

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pgn
Level 78: King of Kings
  • 42630 Posts
  • 254 Topics
  • 1869 Solutions
Registered:

@2112 - have you restarted your phone since the switch? 

VM to O2 q&a here, if it helps:

https://www.o2.co.uk/help/virgin-mobile-to-o2

For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).

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