on 29-02-2024 10:54
I haven't been able to access my Bills at all this year. Every time I try, I get this pop-up:
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on 29-02-2024 10:55
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.
on 29-02-2024 11:00
on 29-02-2024 11:00
Thanks, I'll give that a whirl.