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Can't access my bills

Electric_Keys
Level 1: Joiner
  • 4 Posts
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I haven't been able to access my Bills at all this year. Every time I try, I get this pop-up:

*******************************************************

You can't access this page right now

 
Close Dialog
 
Please choose another account or mobile number to open this page.
**********************************************************
 
Can you send me January 2024 and February invoices be email and fix this problem?
 
Thanks
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MI5
Level 94: Supreme
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@Electric_Keys 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Electric_Keys
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Thanks, I'll give that a whirl.

Message 3 of 3
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