Broadband

[Ivelin]

Hi my internet has stopped I haven’t got internet on my phone can u check for me what is the problem pls

[madasaf1sh · Accepted solution]

@Ivelin 

This isnt customer services, but a peer to peer forum.

Have a look at these guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

If you need further help then you need to contact customer servicesIf you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call 0344 809 0202 from anyother phone or 202 from your o2 phone

[TomMel89]

Definitely worth checking to see if it's the local area on the status checker or if it's a local issue with your broadband speed with a broadband speed test. 

I just used it on mine; I'm with Virgin and have some localised issues, too - it started working but pretty slowly during the peak lunch periods: