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Bolt on

ClaireNewman
Level 1: Joiner
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on ‎25-05-2020 13:05

on ‎25-05-2020 13:05

Why is my bolt on not working? I have had a message to say that I have paid for it, but when I try and use data, my phone is telling me that I have none!
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Cleoriff
Level 94: Supreme
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on ‎25-05-2020 13:16

on ‎25-05-2020 13:16

@ClaireNewman 

Reboot the phone. If it still isn't showing then you need to call O2. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

the number ending 4005 is the best one to try.

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
Former Staff
In response to Cleoriff
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on ‎27-05-2020 15:39

on ‎27-05-2020 15:39

Hey @ClaireNewman how are you getting on here? Is your bolton working now? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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