Apple watch

[Jayne82]

👋 hello, I’m hoping someone can send me a dm and help me please.   So basically my Apple Watch Series 6 came to the end of its contract, I upgraded and thought I’ll give the 6 to my son and connect it to his phone which is on my contract. (I have my own Apple Watch connected to my phone as well).  Both watch’s are data compatible, my own watch is absolutely fine but when setting up my sons it has connected no problems and I’ve signed in and signed up to the £5 a month for data, but it’s been stuck on activating for over 1 week now, I’ve made sure the 4g and Wi-Fi calling is all turned on but still nothing 

please please help 

[pgn]

@O2MichaelE is on this afternoon, @Jayne82 and may be able to help - watch out for a message from him on this thread or in your Private Messages.

Your second query in the Apple section will be reported for deletion, one message thread is enough for tracking this - good luck with the O2 Advisor.

[O2MichaelE]

Thanks again @pgn 

@Jayne82 I'll drop you a DM for more info so I can look into this for you