Apple Watch series 8 activating stuck ?

[AdasT]

Hello all  

Today I received Apple Watch series 8 cellular had problems setting up data spend almost 4 hours just trying to set up had error saying upps something went wrong contact 202 with reference code 15 and this been going for 4 hours long and just now 30 minutes ago managed to get in but didint ask me to enter surname and password  right now on Apple Watch app mobile data and under mobile services saying o2 activating and it keeps spinning do I have to wait ? 

[Cleoriff]

@AdasT 

I'll tag @O2Emma . Hopefully she can help. (If not, it will be @O2Sarah- tomorrow after 8am )

[AdasT]

Thank you looking forward for reply as not sure what to do as is just under mobile services showing o2 activating right now 

[O2Emma]

Evening @Cleoriff  I will pick this up thanks.

Hi @AdasT I will send you a private message to look into it for you.

[Cleoriff]

Thanks @O2Emma x