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Apple Watch airtime activation reference 108

Nazrul74Islam
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I cannot activate my watch airtime data to my Apple Watch , error details as follow:

 

Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02

mobile, quoting reference code 108

N Islam
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madasaf1sh
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@Nazrul74Islam 


So did you ring o2 and speak to someone about the Error Code?

As all we can do is point you to this guide Activate Apple Watch Guide 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 9
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Nazrul74Islam
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I called o2 but I couldn’t get reach out the agent I’ll try again 

N Islam
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Oxonian
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@Nazrul74Islam 

 

If 'phoning Customer Service is not working for you, you can message O2 on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X (previously known as Twitter) : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

A complete schedule of how to contact O2 is in :-

 

Guide: How to find help & contact O2 

Message 4 of 9
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Nazrul74Islam
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Thank you, I have escalated the issue with upper group of technicians and they informed me that that will resolve the issue within 5 to 7 days , I also called apple technical expert they have said the problem is from 02 , they need network carrier update 

N Islam
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Oxonian
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@Nazrul74Islam 

 

I hope O2 resolve your issue within the timescale promised, but you need to be ready to chase them if the matter is not dealt with timeously.

 

Based on the experiences of other members of this community, it is possible that there might be slippage on the timescale. 👍  

Message 6 of 9
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Nazrul74Islam
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Thank you 

N Islam
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ajw172
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you wont get anywhere, they are useless. ive had issue for 14 days now and not sorted.

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Nazrul74Islam
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Thank you mate I know some of the technicians are not fully trained and doesn’t know about solving problems, if you say something they understand different 

in case they are unable to solve my issue I will surely send the item back to them, more than 11 months I’m paying the airtime which I’m not using at all 

N Islam
Message 9 of 9
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