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Apple Watch Series 8 & iPhone 12 mini pairing

Bionic-Bubble
Level 1: Joiner
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@O2Lisa 

keep getting error 14. 
O2 help desk lady was of no use. 
looking at previous posts, it needs a reset on O2 side. 

would appreciate your help please. 

thanking you in advance 

Dave

DCP
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gmarkj
Level 66: Unequalled
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Lisa is not working today (or tomorrow) @Bionic-Bubble according to the rota I can see.

Instead I'll mention @O2Ryan and @O2Emma who are working.
They will contact you via PM on the community - watch out for a number on the envelope icon in the top right of the screen once you log in.

You'll get an email notification but don't reply to that as they won't get it!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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O2Emma
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Hi @gmarkj I will pick this up thanks .

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Message 3 of 5
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O2Emma
Former Staff
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Hi @Bionic-Bubble I will send you a private message to look into this for you.

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Bionic-Bubble
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Thanks 😎

DCP
Message 5 of 5
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