on 22-03-2023 22:37
On December 5, I purchased from an O2 shop, an Apple Watch SE and a monthly airtime contract for my IPhone 13 and the watch.
Since then I have been unable to set up mobile service in spite of numerous calls to O2 support, and a response numerous times that a reset had been done, wait 24 hours and try again. Every time I get “Oops call 202, quote Ref 106”. No one seems to know what 106 means.
I see many other posts about this but no solution.
Can someone please advise me on how to resolve this problem.
I transferred from Tesco Mobile to O2 for Apple Watch support but can’t think that would be relevant.
on 22-03-2023 23:02
on 23-03-2023 08:30
on 23-03-2023 08:50
on 23-03-2023 08:50
on 28-03-2023 20:27
on 28-03-2023 20:27
on 03-04-2023 08:28
on 03-04-2023 08:28
Good morning and thanks for the tag. I will send you a private message so we can look into this for you.