on 20-09-2021 13:34
Hi,
I’d like to discuss options for a new sim only deal / contract and also adding a sim / phone for my son on my my account.
thanks
Solved! Go to Solution.
on 20-09-2021 13:50
on 20-09-2021 13:50
@Lucy11 You can look on your MyO2 page for sim only options or speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
Other available numbers here: Guide: Coronavirus Community Help and Support
on 20-09-2021 13:50
on 20-09-2021 13:50
@Lucy11 You can look on your MyO2 page for sim only options or speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
Other available numbers here: Guide: Coronavirus Community Help and Support