Add a call divert, without the sim card to hand

[Asad]

Hi, I'm trying to add a call divert onto a number, but i don't have the number plugged into a mobile phone

[Bambino · Accepted solution]

@Asad I'm not sure if that's possible. You would need to speak to customer service.
Call 202 from your mobile, 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Asad]

Thank you, i'll give that a try. I did try online chat, but they were too busy