85075 info not working

Leroy007 · ‎26-07-2025

Hi, has anyone had issues texting 85075 info ? I've been getting the below response on txt

Hi, it's O2. There's been an issue processing your request, please try again later. Want other options? Personal accounts: go to o2.co.uk/switch or call 202 free from your O2 mobile. Business accounts: go to o2.co.uk/switchbusiness, contact your account manager or call 8002 free from your O2 mobile.

I've spoken to customer services they said its an ofcom issue ??? Ive told them it's an o2 issue and ofcom is the regulator..

The wait time also to speak to customer services has gone down hill and you can't seem to speak to anyone from this country anymore which is challenging.

MI5 · ‎26-07-2025

@Leroy007

Just tried it and it's working fine.

Try contacting O2 on social media.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎26-07-2025

Just tried here Worked OK

Have you more than one phone on the account

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pgn · ‎26-07-2025

All working here too, @Leroy007 -

The *0# forces the receiving SMS system to confirm the message has been sent on to the intended destination (nothing else implied!).

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

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