on 16-04-2024 22:19
No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month
on 16-04-2024 22:28
on 16-04-2024 22:28
@beefy1 Read your Terms & Conditions. They can and will charge you. See the guides below concerning your issues:
on 16-04-2024 22:30
Reort it through app https://www.o2.co.uk/apps/my-network
and keep checking here for updates http://status.o2.co.uk/
You can ask O2 for a goodwill financial gesture once service is restored Guide: How to find help & contact O2
You will still be billed as normal as this is covered in the T&C's