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6 days no signal

beefy1
Level 1: Joiner
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No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month 

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Bambino
Level 86: Prestigious
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@beefy1 Read your Terms & Conditions. They can and will charge you. See the guides below concerning your issues:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@beefy1 

Reort it through app https://www.o2.co.uk/apps/my-network

and keep checking here for updates http://status.o2.co.uk/ 

You can ask O2 for a goodwill financial gesture once service is restored Guide: How to find help & contact O2 

You will still be billed as normal as this is covered in the T&C's 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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