- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 29-09-2023 08:29
I have been sent a 5G only sim my phone does not support 5G
Solved! Go to Solution.
Accepted Solutions
- 129627 Posts
- 838 Topics
- 7605 Solutions
29-09-2023 08:31 - edited 29-09-2023 08:33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
29-09-2023 08:31 - edited 29-09-2023 08:33
It doesn't matter. The phone will drop down to 4G or even 3G.
I also have a 5G sim yet 5G is not available in the area I live. It just used 4G instead. The sims are backwards compatible.
Veritas Numquam Perit
- 129627 Posts
- 838 Topics
- 7605 Solutions
29-09-2023 08:31 - edited 29-09-2023 08:33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
29-09-2023 08:31 - edited 29-09-2023 08:33
- 2 Posts
- 0 Topics
- 0 Solutions
11-10-2023 11:15 - edited 11-10-2023 11:19
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
11-10-2023 11:15 - edited 11-10-2023 11:19
I have also received an email saying I have been sent a 5G sim, but this is very confusing, as it reads:
Your order details Item(s) ordered: POS:O2 5G Postpay SIM: compatible with 5G Devices ONLY O2 5G Postpay SIM: compatible with 5G Devices ONLY £0.00
As I am not in the UK the sim will need to be forwarded by family to me abroad. How can I be sure the sim will work on 4G when my mail says explicitly that it is for 5G devices only?
Edit: I should clarify that my phone is 4G only.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-10-2023 11:28
It's very badly worded but what it means is that you will only get 5g on a 5g compatible device.
As @Cleoriff has stated above, 5g sims are backwards compatible with any phone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 2 Posts
- 0 Topics
- 0 Solutions
on 11-10-2023 11:43
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-10-2023 11:43
Ok thanks. Will hope for the best.

