This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

xperia Z not sending mms

Go to solution
Anonymous
Not applicable

on ‎14-01-2015 21:38

on ‎14-01-2015 21:38

Hi all. I've had trouble with mms with this phone forever? It won't send mms messages, I've had the download text for settings and manually checked them against a previous post for MMS settings, but still no joy! Can anyone help? Thank you
Message 1 of 3
4,591 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

on ‎14-01-2015 22:18

on ‎14-01-2015 22:18

Just check the settings one last time here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
If it still doesn't work give CS a call and ask them to reprovision MMS on your account. This means they have to remove the MMS option for 24 hours then re-enable it on your account.
http://www.o2.co.uk/contactus
Unless it is vital that you use the MMS platform there are other alternatives these days such as many of the free messenger services or even email.
All of which are available on the Xperia Z.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
4,580 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

on ‎14-01-2015 22:18

on ‎14-01-2015 22:18

Just check the settings one last time here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
If it still doesn't work give CS a call and ask them to reprovision MMS on your account. This means they have to remove the MMS option for 24 hours then re-enable it on your account.
http://www.o2.co.uk/contactus
Unless it is vital that you use the MMS platform there are other alternatives these days such as many of the free messenger services or even email.
All of which are available on the Xperia Z.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
4,581 Views
0 Kudos

Go to solution
viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:

on ‎15-01-2015 00:19

on ‎15-01-2015 00:19

Is mobile data turned on?
Message 3 of 3
4,559 Views
0 Kudos
Top Kudoed Authors
View All
Top