Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How far back does O2 keep hold of bills

I need a bill from October 2012 due to car accident I need proof of 999 call and a number I dialled after an accident but I was told O2 keep bills upto 2 years back so I can't see 2012 it shows 2012 texts sent but nothing of calls till December when ...

Resolved! 4G in Europe's Oil Capital

I'm working in Aberdeen which is well known as Europe's oil capital with all the world's major energy producing and support companies here. With top buisness men and women from all over the globe visit here for meetings and ceminars regularly. Aberde...

Resolved! 20gb tariff

Hi can any one help?Due an upgrade on 17th Nov. Just looked in o2 shop and it says 20gb tariff ends today (12th Nov). Cant phone o2 as the lines are closed and for some reason it says online chat is unavailable (even though it says the times are 7am-...

O2 Just lost a longtime business customer. THE WORST service I have ever experienced!

I cannot comprehend what has happened to O2. They cannot do ANYTHING properly and it is beyond a joke now. My contract expired a couple of months ago. A guy from O2 has been regularly calling me to try and sell me a new phone and contract and today w...

Resolved! 20Gb tariff

Hi there can anyone one tell me if the 20Gb tariff is still available please

Resolved! Selling/buying contract phone?

Hi if I buy/sell a contract iphone can the imei be barred for non payment? I don't want to buy a phone that gets blocked because the seller hasn't paid their bill!

Resolved! Signing up for PAYG Big Bundles

If one signs up for a Big Bundle tariff does O2 require one's Credit or Debit card details and if so, why? I am with and old Text and Web Tariff and top up each month using cash with an eTop-up card or at an ATM.

Resolved! 02 Priority £10 Gift .. help require please

Hi.I received an O2 text yesterday offering me a "£10 gift" for use in Argos for being with O2 for two years, I went into 02 Priority App and clicked to save the gift however its appearing as Argos, Bath Road Retail Park, 300 Bath Road, Slough, Berks...

Resolved! 'PAC' for pay as you go number

Hi, can anyone tell me how to get a PAC, I am thinking about changing providers? I have no complaints with 02, but there is a 24mths deal on a pakage with a Lumia 530(free), so I am going to try and leave the 'stoneage' of a handset with only calls &...

Resolved! Direct debit

I want to change my bank account details. How?

O2

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