when i phone my daughter (o2) i get diverted to o2

[Anonymous]

the diverts says i dont have enough credit yet i still have 65 mins of calltime left

we are both o2

i am pay as you go go

she is o2 standard

i can message her just cant call

[Liquid]

That's wierd.

How long has it been like this?

[jonsie]

Have either of you just changed numbers or simcards?

[Anonymous]

she got for christmas we put new sim in last week topped it up at o2 shop

[jonsie · Accepted solution]

I would speak to customer service as this seems specific to your account.