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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2018

verification codes

I am not receiving verification codes to log into websites. Is this a common problem.

Level 14: Rising star 
Posts: 249
Registered: ‎29-03-2020

Re: verification codes


Hi have you checked to see if your SIM is properly inserted in your phone?
Also is the number still connected to your O2 account?

If all these are clear how long has it been since you haven't received codes?

If it has been long time then I will ask you to call customer service for help

Posts: 100,304
Topics: 546
Solutions: 12,749
Registered: ‎04-04-2012

Re: verification codes


Not had any problems myself.

Try the tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)