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two country use

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Anonymous
Not applicable

on ‎29-12-2016 15:54

on ‎29-12-2016 15:54

I currently have a pay&go account and have upgraded my phone from an ancient voice mobile to a 4g phone. At home I'll use wireless for data, but when travelling in Europe will want to look at maps - I drive from England to Italy twice a year. With O2 Travel it looks like I get unlimited data with a monthly contract, but only 100MB with pay&go. Is this true? And does anyone know of a better contract for sudden infrequent bursts of large data usage? 

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darrengf
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on ‎03-01-2017 08:28

on ‎03-01-2017 08:28

@MI5 Totally understand. 

 

I know now from a few years back in France I exceeded the o2 my Europe by accident and I got warnings saying that if it happens one more time o2 my Europe will be removed. 

 

So so as it says the 150data allownece in terms I can assume the same thing will happen. But that's if you can ever get to 150mb

 

to me tho. Unlimited means unlimited. 

 

 

Have a good day

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Toby
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on ‎03-01-2017 08:54

on ‎03-01-2017 08:54

@MI5 wrote:
OK, found them now as linked to earlier http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions
The way I read it regarding data use is that you will be slowed even further if you (manage) to exceed 150mb a day, but not removed from the travel service?
Can you confirm please @Toby ?

I'll get this clarified @MI5

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MI5
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on ‎03-01-2017 08:56

on ‎03-01-2017 08:56

@MI5 wrote:
I've found these http://www.o2.co.uk/termsandconditions/mobile/archived-o2travel-paymonthly-terms-and-conditions which are out of date @Toby so need removing or updating.
These refer to the old travel service.
Where are the new ones?

This old out of date link needs removing too mate.

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Toby
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on ‎03-01-2017 09:30

on ‎03-01-2017 09:30

Hi MI5, I have flagged the old link too.

FYI to clarify, your data will be slowed after 150Mb of usage, but you will not be cut at all.

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MI5
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on ‎03-01-2017 09:34

on ‎03-01-2017 09:34

@Toby wrote:

FYI to clarify, your data will be slowed after 150Mb of usage, but you will not be cut at all.

Thanks, thats how I interpreted the T&C's.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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darrengf
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on ‎03-01-2017 18:34

on ‎03-01-2017 18:34

That's really good to know. 

 

Now we we just need to get to 150mb lol

 

thanks everyone 👍

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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MI5
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on ‎03-01-2017 18:48

on ‎03-01-2017 18:48

First one to reach 150mb gets a lollipop tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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