Solved: cancelled line

Mirza1 · ‎03-01-2017

hi

i had x2 accounts - 1 is active while the other isnt - i have only just realised and saw a email saying i have to pay 400 for my devise - i was wondering if i can have that line re-connected etc and how to do it.

MI5 · ‎03-01-2017

Give CS a call and they will check and see what can be done for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-01-2017

Give CS a call and they will check and see what can be done for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

cancelled line

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account