Solved: swap sim

Anonymous · ‎07-12-2017

trying to activate a swapped sim card we do not have the original

MI5 · ‎07-12-2017

The only way without visiting an o2 shop is to contact customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-12-2017

The only way without visiting an o2 shop is to contact customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

rulleh · ‎08-12-2017

Good luck. o2 are the winner of the rulleh worst customer service of the millenium award.

jonsie · ‎08-12-2017

@rulleh wrote:
Good luck. o2 are the winner of the rulleh worst customer service of the millenium award.

They're collecting quite a few of these awards lately.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

swap sim

Contact O2 when I have no SIM!

Enforcement notice

Credit to my account

Old legacy account - Dafault from 2019

Cancel Airtime plan only