sorry

[Anonymous]

sorry

[Anonymous · Accepted solution]

@Anonymous You are not talking to o2 here. They will not see your message. You need to call them to rectify this as we cannot help you with account issues 

http://www.o2.co.uk/contactus

[MI5]

@Anonymous

Interested to know why you think you are talking to o2 here on a community forum?

[Anonymous]

Well they seem to think just because it says O2 at the top that they assume it's another way to contact customer service 

[Cleoriff]

I didn't see the original post which was edited...so I suppose I am wondering what the OP was sorry about?

No worries. Apparently the problem is solved..:smileywink:

[MI5]

They were asking if we could check their DD was in place and working.
It would have been helpful to have an answer to my question though if we are to improve the customer experience.

[jonsie]

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@MI5 wrote:
...... if we are to improve the customer experience.

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Any more O2 hats going? 'Twould go well with my O2 hoodie 

[Beenherebefore]

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@MI5 wrote:
They were asking if we could check their DD was in place and working.
It would have been helpful to have an answer to my question though if we are to improve the customer experience.

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Doubtful they will return once they realise it's not O2....I've asked 2 others the same but no answers forthcoming.

[MI5]

It's looking that way.....

[Anonymous]

@Anonymous Please come back to your thread