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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237208 Views
  • 2 replies
  • 2 kudos

Resolved! Transfer O2 rewards to a different number?

Hi, I changed from PAYG to pay monthly a few months ago and I keep getting texts from O2 to tell me I have £15 worth of O2 rewards to save or claim - I know that I cannot save or claim as I'm no longer on PAYG (I've already tried) but is it possibly ...

Anonymous by • Not applicable
  • 2853 Views
  • 4 replies
  • 0 kudos

O2 Home! (after 2 years hard labour at TalkTalk)

I was never really dissatisfied with O2 before I left (well - indoors signal is not great but the TuGo ap' sorts that... ). What happened was, it was time to upgrade. I had chosen my phone. Been on the o2 website, worked out costs etc. Came onto chat...

Anonymous by • Not applicable
  • 4157 Views
  • 20 replies
  • 2 kudos

Resolved! Increase minutes

Can I add some more minutes to my pay monthly account without speaking to an advisor in O2 who seem to be very busy. Dont need data just would like another 200 minutes for next couple of months whlist in hospital.

Anonymous by • Not applicable
  • 1556 Views
  • 3 replies
  • 0 kudos

Resolved! Travel Data

How can i get in direct contact with accounts.......My daughter is now living in Spain and it has taken me 3 months and 4 phone calls to get the Travel data Rip Off removed from her account.......I was assured by an operator called Lily I would have ...

Anonymous by • Not applicable
  • 1343 Views
  • 4 replies
  • 0 kudos

Resolved! Payments

I have been trying to pay me bill for the last 2 days. Air time is fine but device plan keeps saying there is an error try again later. It never changes! I now can not use my phone which is annoying and I've been unable to speak to anyone on live cha...

Anonymous by • Not applicable
  • 1128 Views
  • 1 replies
  • 0 kudos

Resolved! Contract termination

Dear sirs, I am giving you notice that I am terminating my account with you. Can you please send me a final bill to settle any outstanding monies on the account. Than you. Regards Mark

Anonymous by • Not applicable
  • 2311 Views
  • 9 replies
  • 0 kudos

Resolved! charged £15 when cancelling airtime plan after 1 day

hi, not sure if this is the right place for this... i bought a samsung s7 on device plan and airtime plan. The phone arrived yesterday and today i called to pay off the device in full. Then i asked to cancel the airtime and was told that i'd be charg...

Anonymous by • Not applicable
  • 1239 Views
  • 2 replies
  • 0 kudos

Resolved! Transferred number from O2 to a different O2 contract. Cannot set up a 'My O2' account.

Hi, I have just let an O2 contract lapse. I have entered into a new different contract, again with O2, which comes with a new handset. I have transferred my existing phone number to the new handset. I have attempted to register my new phone on my cur...

Anonymous by • Not applicable
  • 864 Views
  • 1 replies
  • 0 kudos

Resolved! oneplus 3

can i buy the oneplus 3 on payg but not use the sim card? I want to use an EE sim instead.

Anonymous by • Not applicable
  • 1753 Views
  • 7 replies
  • 0 kudos
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