Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Is this a scam call

0800 952 4852 Hi guys, so I've had loads of missed calls from this number and after a Google search it's not clear if it's a scam or if it's actually o2? So I've answered it this morning, and basically told them to, ahem, bog orf!! Could anyone shed ...

IPad sim, change email

Hi, I have an O2 sim card for my IPad, and I pay monthly. My email address is being discontinued, so I have to change the email which I use to log in to my account, but I can't work out how to do it. If I do:Manage My AccountI log inI select Edit You...

Resolved! email

l am overseas with a broken phone that I can only use half the screen, have lost the opportunity for photos etc on my rtw once in a lifetime trip, have now discovered that I have a huge bill from a previous month whilst away which is impossible whils...

contract sim abroad

hi this might be a stupid question but ill ask anyway, im due to go to turkey in little over 3 weeks and currently have a contract sim card but im going to use a pay as you talk sim card whilst in turkey, im also going to take my contract sim ith me ...

Cost of making 0845 and 0870 calls

Virgin Mobile and Giff Gaff offer calls to 084,087 and 0500 numbers as inclusive,in fact Virgin Mobile offers a seperate allowance with the same amount of minutes as your standard minutes to call 084 and 087 numbers. Even paying £2.50 extra for 300 m...

Resolved! Cost of making 0845 and 0870 calls

Hi Guys, does anyone know if 0870/0845 calls are chargeable? I should know but I am a dummy

automatic top up

I have auto top up but I have just tried to use it and I get a message saying I can not use it and my acccount has been suspended.How do I re-instate it as I can not find any info on my o2

Resolved! Is this the worst service provider currently in business

For the past 4 days we have had no signal in our area. i have written a complaint but was notified that this would take 48 hours for someone to get back to me. On the home page Live Chat is not available as there is a message indicating this. Has any...

Resolved! Refresh plan

3 months ago I took out a refresh plan. I want to pay off the device and cancel the airtime plan. I can not find anything in my contract that says I can do this? I'm on a 24 month contract. I know I can pay the device part off anytime but I can't fin...

Am I allowed to upgrade or not?

So, today I just got an email from o2 saying that I was now eligible to upgrade from a 12m sim only contract to a device. However when I click on the offer, it takes me to the upgrade page on myo2 and only shows me the recycling option! Am I not allo...

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