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Live Chat

Anonymous
Not applicable

on ‎11-06-2017 20:01

on ‎11-06-2017 20:01

Anyone else having problems with Live Chat? Just says:

 

'Give us a moment

We're just checking to see if there's an available agent.'

 

All I want to do is speak to someone about upgrading. 

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MI5
Level 94: Supreme
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on ‎11-06-2017 20:05

on ‎11-06-2017 20:05

You are better off calling 202 and select the "thinking of leaving" option - they can give you the best deals.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Anonymous
Not applicable

on ‎11-06-2017 20:06

on ‎11-06-2017 20:06

Try a different browser but I recommend that you upgrade instore as you have a better chance of getting your chosen handset 

Message 3 of 7
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Anonymous
Not applicable

on ‎12-06-2017 02:14

on ‎12-06-2017 02:14

It's 2202
Message 4 of 7
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎12-06-2017 06:27

on ‎12-06-2017 06:27

@Anonymous wrote:
It's 2202

What is?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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Anonymous
Not applicable

on ‎12-06-2017 08:24

on ‎12-06-2017 08:24

I am trying to get live chat going but still says waiting 😡

Message 6 of 7
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MI5
Level 94: Supreme
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on ‎12-06-2017 08:27

on ‎12-06-2017 08:27

Seems to be having problems for quite a few people currently.
You could try calling instead
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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