Solved: sim card

Anonymous · ‎02-06-2013

hello, my sim card is not working it saying unregistered sim what should i do i cant to call or send massages receive also i think

Anonymous · ‎03-06-2013

Hi,

Live Chat will not be able to help you on this as they are normally Ok for general enquiries.

Take out the sim and give it a wipe.

Turn your phone off and on to reset it and check your networks settings are Ok.

Best practice would to pop into an 02 Store to get a blank sim and perform a sim swap.

They can do it in store by making a call while you are there or by doing it yourself online.

http://swapmysim.o2.co.uk/

View solution in original post

MI5 · ‎02-06-2013

Contact live chat - See contact us at the bottom of the page.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-06-2013

Hi,

Live Chat will not be able to help you on this as they are normally Ok for general enquiries.

Take out the sim and give it a wipe.

Turn your phone off and on to reset it and check your networks settings are Ok.

Best practice would to pop into an 02 Store to get a blank sim and perform a sim swap.

They can do it in store by making a call while you are there or by doing it yourself online.

http://swapmysim.o2.co.uk/

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