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text anytime tariff

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Anonymous
Not applicable

on ‎02-06-2013 21:44

on ‎02-06-2013 21:44

I topped up £15 on 31st may, carried on texting to a close friend who was going through a family crisis, only to find out that my phone has blazed £7 of credit that i can't afford, normally my texts are free all the time.  Any ideas why this has happened please? slight_smile

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perksie
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on ‎02-06-2013 23:26

on ‎02-06-2013 23:26

If you feel the charges are wrong contact O2 who may well refund you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Anonymous
Not applicable

on ‎02-06-2013 23:13

on ‎02-06-2013 23:13

Possibly charges that are not included in your allowance, cross network costs, premium numbers, used all your allowance, data charges
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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
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Registered:

on ‎02-06-2013 23:26

on ‎02-06-2013 23:26

If you feel the charges are wrong contact O2 who may well refund you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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