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samsung a50

imck
Level 1: Joiner
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on ‎26-07-2019 19:40

on ‎26-07-2019 19:40

any tricks to get the samsung A50 working its just died have it on the charger battery life was near full wouldnt even have it i month will bring it back to the o2 shop in morning

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Cleoriff
Level 94: Supreme
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on ‎26-07-2019 21:14

on ‎26-07-2019 21:14

Hi @imck 

Try this first....

Press and hold the Volume Up, Home and Power buttons. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home buttons. When the Android System Recovery screen appears, release both the Home and Volume Up buttons.
Other help here https://www.ismash.com/blogs/news-reviews/samsung-galaxy-won-t-turn-on-heres-the-fix

Veritas Numquam Perit

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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎26-07-2019 21:52

on ‎26-07-2019 21:52

@imck
Just take it back. If less than 1 month old you will get a brand new replacement.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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