Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using my phone abroad

I was lied to that i cannot use my minutes and data on a holiday in Martinique and i have to buy a bolt on for international use , which charges me £4.99 for a single text which i receive. Martinique is part of the EU. Because its French territory an...

O2 Open / Link to another account

Hello,We have two O2 accounts in our household and i wanted to apply my company (non o2) o2 open discount to my wifes pay monthly mobile.However i have linked o2 open to my account and unable to apply the discount to my wifes account (when i try to d...

Resolved! 5G Kingston upon Hull

Happy New Year 2020!Is there any information when the 5G will be available at Kingston upon Hull (HU)?Soon my contract ends, would like to make the right decision...:))))

Resolved! Plan showing incorrectly

My plan comes with 60gb of data but since registering for this 02 account it's only showing as 30gb?

Returned handset to exchange,couldnt get a deal I wanted wont put me back to my old tariff

I returned an upgrade I made cause I seen for the same money I could get the newer phone.O2 couldnt match it.So I thought by returning I go back to my old tariff.Apparently not.I to take out a new contract otherwise I'm overpaying for less data.Talk ...

Resolved! Viewing past bills

I am trying to view previous bills for a phone that was on my account. The number was transferred to another provider last week. The number was removed from my account and I need to view November and December's bills for that number. Any ideas?Thanks

Data

I’ve paid my monthly bill 31st December midnight. My data still hasn’t reset. Why is this?

using data while in europe 02 zone

how do i use mobile data abroad

Resolved! Contract Cancellation

My current device and plan was set up through Carphone Warehouse.I am nearing the end of my contract and looked at upgrading early. They gave me the upgrade fee but you can’t get the same deal on upgrade that I was looking at.They said I should phone...

Resolved! Cancellation fees - seriously forgot I'd taken out a new O2 contract

I took a contract out over online chat at the end of November then due to my memory completely forgot and changed my provider (within a couple of weeks). I don't know how I did that but somehow I managed it!I ported the number over to gifgaff. I then...

O2

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