Solved: Re: refunds

Anonymous · ‎30-04-2013

I've been trying to get a refund from my old phone contract for at least 6 months now. I've sent numerous email's and filled in the online form for refunds numerous times and still not had it back. Any help would be appreciated.

jonsie · ‎01-05-2013

After 6 months I guess your patience is exhausted. Follow the official complaint procedure below.

O2 | How to complain

Let us know how you get on.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

Anonymous · ‎30-04-2013

call 202 from your pay monthly phone to speak with an advisor.

jonsie · ‎01-05-2013

After 6 months I guess your patience is exhausted. Follow the official complaint procedure below.

O2 | How to complain

Let us know how you get on.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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