on 30-04-2013 20:59
I've been trying to get a refund from my old phone contract for at least 6 months now. I've sent numerous email's and filled in the online form for refunds numerous times and still not had it back. Any help would be appreciated.
Solved! Go to Solution.
on 01-05-2013 06:40
After 6 months I guess your patience is exhausted. Follow the official complaint procedure below.
Let us know how you get on.