on 07-05-2020 16:23
is there any news on the horizon about the samsung s20 5g not recieving text messages, i activated my sim 50 hours ago and it is still not working, I cant access the app i use for work instructions or use my online banking, i can see this is a known issue so keeping people updated would be nice for a start, we can all still recieve emails.
on 07-05-2020 16:26
on 07-05-2020 16:26
@grumpy1kenobi There is a texting issue which O2 is aware of and supposedly working on, but we've had no updates here on any progress.
on 07-05-2020 16:37
on 07-05-2020 16:37
ok the reason im frustrated is because it is a brand new phone and sim, i can make phone calls and send text messages but when i look into about phone on the settings it says the phone number is unknown and in the connection settings on sim card manager sim also comes up as unknown, i was wondering whether this is the same issue as everyone else is getting or am i going to have to wait for the issue to be fixed then find i have another problem ?
on 07-05-2020 18:06
on 07-05-2020 18:06
right, my phone has just started recieving text messages, I dont know whether it was a coincidence or not but it happened just after i missed a call, i then had a text saying i missed the call, if anyone else is having the same issues maybe they can try getting someone to ring then leave it,
on 07-05-2020 19:07
on 07-05-2020 19:07
It was fixed this morning. However, they have been rolling out the fix in stages it seems.
Official confirmation from O2 here
Veritas Numquam Perit