Apple watch 5 no data

Tammy2 · ‎07-05-2020

I upgraded my apple watch sim yesterday by adding an apple watch 5 recieved it today but when i try to connect it its says theres a problem ref code 04 i cant contact 202 as they are not accepting calls i have reset it twice still saying the same please help

MI5 · ‎07-05-2020

@Tammy2

Customer service need to remove your old watch from your account Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tammy2 · ‎07-05-2020

How do i get them to do this as i cant ring them theres no option when calling 202 just for lost or stolen phones

MI5 · ‎07-05-2020

Just choose any option to get put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tammy2 · ‎07-05-2020

Ok thank you i will try that thank you for your replies

MI5 · ‎07-05-2020

You're welcome 😊

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Apple watch 5 no data

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