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re connect old phone number

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Anonymous
Not applicable

on ‎08-07-2017 09:52 - last edited on ‎08-07-2017 10:09 by Moderator

on ‎08-07-2017 09:52 - last edited on ‎08-07-2017 10:09 by Moderator

Dear Sir/ Madam,

I am trying to reconnect my old Phone number but I can't find how to on the website.

I was a pay monthly custumer and I would like to become a pay as you go customer now.

My account has obvioulsy been closed and I would like to have the same phone number as before, please.

Emanuel Pereira

Thank you very much,

Roger.

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MI5
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on ‎08-07-2017 09:57

on ‎08-07-2017 09:57

Hi @Anonymous you will need to contact customer service http://www.o2.co.uk/contactus

we cannot help here as just customers like yourself. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎08-07-2017 09:57

on ‎08-07-2017 09:57

Hi @Anonymous you will need to contact customer service http://www.o2.co.uk/contactus

we cannot help here as just customers like yourself. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
In response to MI5
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on ‎08-07-2017 09:58

on ‎08-07-2017 09:58

Ps please remove your phone number as forum is public.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎08-07-2017 10:53

on ‎08-07-2017 10:53

@Anonymous Be aware that if the number has not been active for a certain amount of time then it will have gone back into the system & allocated to another customer 

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