printing bills or dowloading bill as pdf?

[Anonymous]

Anyone know how to print or save your bill as a PDF? trying to print without some other config seems useless......need to claim expenses....many thanks in advance anyone who can help.

[MI5]

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@Anonymous wrote:

How do you do it?  I used to do this every month and since the upgrade the feature has gone.

How ridiculous?

I'm not sure how I'm meant to get a pdf version to my accountants now...

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As above ^^^

View latest bill >> scroll down to view older bills then simply click on download as pdf

[Anonymous]

I've just spent the last hour on chat trying to do this.  It is no longer an option on the bill page.  The advisor kept telling me it was. IT ISN'T!!!

[jonsie]

It has to be done on the PC.

View latest bill.

scroll down and click on view latest details and charges

click on print and download and print latest bill

This will bring up the option for you.

[Anonymous]

Thanks, you would have saved me 54 minutes if I'd come straight here!!! Now they just need to tell the customer support team that is where it is.

[Cleoriff]

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@Anonymous wrote:

Thanks, you would have saved me 54 minutes if I'd come straight here!!! Now they just need to tell the customer support team that is where it is.

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The problem is they have changed the layout of MyO2 and it is hard to find. We have answered this question so many times I am not surprised we have become experts..:smileywink:

It is annoying though that the CS staff who should know...don't..

[jonsie]

I would think chat would be clueless being outsourced. It's something that you need to have looked for yourself and to do that you need an account. Outsourced staff couldn't access My O2 without an account.

[Anonymous]

Totally agree. The only device I can print from is my iPad. There's no way I can even get an option on MyO2 to download from my iPhone and the website on my PC insists on telling me that my brwser's put of date - that would be all 3 of them then. Come on 02, this is rubbish. Provide the option to download from iPhone please

[Cleoriff]

I can download and print from my PC currently running Firefox...I haven't tried from my Note 3 but the option is certainly there in My O2