premium number charge not dialed by me

[Kubwacan]

I have been charged £13 > for a premium number on my latest bill. i have not made this call. I cannot contact O2 for them to investigate and am concerned it might happen again, advise would be welcome

[jonsie · Accepted solution]

Sadly we can only advise you try to call

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...