pre order question..

[Anonymous]

Hi i have preordered the new Samsung but i wanted to know if i can cancel the order if i decided to before it is sent out?

[MI5]

What exactly is the problem with S6?
Phones don't get viruses and any software problems can usually be fixed with a reset or reflash of firmware.

[Anonymous]

The touch screen keeps going quite unresponsive so the changed the screen on the first visit then the second visit they fobbed my partner off saying the phone had a virus which when she told me I didn't think it sounded right so then I looked online and see that it is quite hard for a phone to get a virus. Anyway so the problem started again last night so I'm taking it to Samsungs support centre as I type this and I won't take being fobbed off. Will let u know how I get on 👎🏻

[Anonymous]

Oh and it's been reset numerous times.

[MI5]

Screen won't be the problem. It's either the cable or the digitiser itself.

[Anonymous]

Well just left the support centre, they said they r going to replace the main board or something like that anyway. Pretty useless in there to be honest..... No to wait around in the cold for 2 hours 👎🏻

[Cleoriff]

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@Anonymous wrote:
Well just left the support centre, they said they r going to replace the main board or something like that anyway. Pretty useless in there to be honest..... No to wait around in the cold for 2 hours 👎🏻

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Are you saying that Samsung will complete the repair in two hours @Anonymous? If so that's a pretty quick turnaround....(or were you waiting 2 hours to be seen?)

[Anonymous]

Yeah 2 hours for the repair to be done. But not holding my breath that it will work as nothing they have done so far has solved the issue... I'm thinking I will definitely stick to my IPhone, Apple r spot on always replace phones without the faffing about...

[Anonymous]

I would like to pre order the samsung galaxy S7 and would like to know the price if I pay for it in full instead of monthly instalments  yours agnes fairley

[MI5]

£639.99