cancel
Showing results for 
Search instead for 
Did you mean: 

Shared masts with vodafone

Anonymous
Not applicable
Hi all
I've spent a bit of time in Penzance and the o2 signal is so poor. Having spoke to o2 they told me that I should be able to use Vodafone as they share masts but to select in manually. I do this and get no service. I'm on an iPhone anyone got any ideas?
Message 1 of 10
5,386 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95788 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

O2 may share masts but they don't share network. Sometimes they put an O2 cell on the mast but you can't connect to Vodafone.

View solution in original post

Message 2 of 10
5,383 Views
9 REPLIES 9

jonsie
Level 94: Supreme
  • 95788 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

O2 may share masts but they don't share network. Sometimes they put an O2 cell on the mast but you can't connect to Vodafone.

Message 2 of 10
5,384 Views

jonsie
Level 94: Supreme
  • 95788 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 3 of 10
5,381 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Yeah I agree with @jonsie , never heard of signal sharing with vodafone
Current Phone: Sony Xperia XZ Premium
Message 4 of 10
5,378 Views

MI5
Level 94: Supreme
  • 151887 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

Connect manually to vodafone, seriously, they told you that LOL !!

@Toby some retraining required here I think wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 10
5,376 Views

Anonymous
Not applicable

Wonder who put that on the prepared script 

Message 6 of 10
5,370 Views

Bambino
Level 86: Prestigious
  • 24417 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

Ridiculous. Customer service seem to be making it up as they go along these days.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 10
5,364 Views

MI5
Level 94: Supreme
  • 151887 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Anonymous the idea behind mast sharing is that o2 and voda hang a transmitter on the same tower and that's as far as it goes. Both these transmitters are connected to separate backhaul systems so logging into a voda signal is not a viable proposition I'm afraid.

In places where shared bandwidth may be available there is no need to manually select another network either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 10
5,360 Views

jonsie
Level 94: Supreme
  • 95788 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 9 of 10
5,354 Views

Anonymous
Not applicable
Got to say 10/10 for originality 😅
Message 10 of 10
5,344 Views