phone

[woody1982]

my phones been cut off, I'm self employed and cant got out to work with the self isolating so cant earn money to pay the bill

[MI5]

@woody1982 

You'll need to try live chat Guide: How to find help & contact O2 

or Skype if you have it ?

If you have Skype you could try calling on 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

[Cleoriff]

Hi @woody1982 

O2's advice and help here https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/m-p/1303464/hig... 

Supporting our customers

We’re making it free for everyone to access NHS advice in the most convenient way for them. Calls to the NHS 111 help line have always been free, and now we’re supporting that by zero-rating all NHS UK websites, meaning any data you use on these sites won’t count towards your monthly allowance. If the effects of COVID-19 are impacting your income and you have concerns over paying your upcoming phone bill, please let us know. You can call us directly on 202 to discuss the situation, and we’ll try to find a solution so you’re not under any added stress.

Hope that helps and welcome to the forum