hi, I've just recently cancelled my debit card and ordered a new one , due to losing my card the other day. My payment for my contract still needs to come out on the 8th of this month , will the payment still come out of my account or do I need to update my bank card details ? thanks
You need to call customer service and check as it will depend how your bank links the card to the account http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
You need to call customer service and check as it will depend how your bank links the card to the account http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
If the payment is linked to your account and sort code then the payment should still get processed as these will not change with the issuing of a new card.
If they collect payment via the long number (16 digits) then the payment will fail as this card number will have been cancelled by your bank.
Best bet is to give O2 a call and advise them of your situation
