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online support

ianpanorton
Level 1: Joiner
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on ‎06-08-2020 09:53

on ‎06-08-2020 09:53

Hi - anyone know how to contact live online support?

 

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TallTrees
Level 49: Rootin' Tootin' 
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‎06-08-2020 10:20 - edited ‎06-08-2020 10:25

‎06-08-2020 10:20 - edited ‎06-08-2020 10:25

Hello @ianpanorton   Welcome to the o2 Community Forum

 

I have just checked on "help and support" and Chat bubble came up for help. 

I believe sometimes when busy the Chat bubble doesn't appear.

Keep trying occasionally.

This may be some help to you

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...



HAPPINESS IS BEE SHAPED

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ianpanorton
Level 1: Joiner
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on ‎06-08-2020 10:40

on ‎06-08-2020 10:40

OK - many thanks for the prompt reply 🙂 I'll keep trying...

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LukasB
Former Staff
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on ‎07-08-2020 13:18

on ‎07-08-2020 13:18

Hey @ianpanorton just checking if you got the help you were looking for?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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