@lindsey1
The system may not have updated yet.
You've got 28 days to apply it so give it another 24 hours and try again.
If still no luck, give customer service a call Guide: Coronavirus Community Help and Support
Guide: O2 Open & Friends and Family discounts - How to sign up
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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