o2 Travel Inclusive Zone - USA

[Richard7]

Hi everyone,

Just checking this as I'm still not 100% sure. 

I'm travelling to the US next week and it clearly states in my contract that I have the o2 Travel Inclusive Zone as a bolt on. I'm not on o2 Refresh but have 30GB data, which I'm guessing is why I have the bolt on. My wife's contract is the same and she has the bolt on too. 

Can I check: 

a) Does it sound correct that we should have the bolt on, given the tariff? 

b) Do I need to do anything when I get to the US, in terms of activating anything or turning data roaming on? 

c) Are there still problems with this working correctly in the US? 

Many thanks, 

Richard

[MI5]

Hi @Richard7 

Yes, it is tariff dependant so it is correct that you have it.

You don't need to do anything except turning on data roaming, but be aware that data is throttled to 0.5mbps so don't expect any high speed surfing

Use Wifi for that.

General roaming help here Guide: Roaming MegaGuide 

[Richard7]

Great thank you. 

Quick speeds then 

Have they sorted out the issues about it not working properly, i.e. charging people when it shouldn't have? 

Many thanks

[jonsie]

Do not expect good speeds @Richard7, data is throttled and virtually useless on O2. Wifi or local sim is the only way to get any use out of your phone. 

[jonsie]

Or take A Three sim .... 

[Richard7]

Many thanks @jonsie much appreciated. 

How does it work putting a different network sim in your phone? Sorry if this is obvious.

[jonsie]

Three or a local sim don't throttle data, it's only O2 as many customers on here will confirm. 

[MI5]

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@Richard7 wrote:

Have they sorted out the issues about it not working properly, i.e. charging people when it shouldn't have? 

Many thanks

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Not heard any complaints recently about this so assume it's all sorted.

[Richard7]

Phew, thank you

[jonsie]

I reserve judgement. Do let us know how you get on.